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vraagje aan Marklin

Gestart door railbusje, 01 juni 2005, 14:02:43 PM


reactie; bedankt voor uw interessen, een reactie zal zes tot acht weken duren.

Dear Madam / Sir,

Thank you for your above mentioned letter and your interest in our modelrailway assortments. Within our comprehensive services we are prepared to answer all correspondence in a professional manner.

During the peak season we continuously receive many inquiries from Maerklin and Trix enthusiats from all over the world. Due to the range of our seasonal marketing and service activities please accept, however, that handling of your concern will take about six to eight weeks. Therefore you are kindly requested to contact either your local dealer or our distributor who will gladly advise you. Our international homepage offers links to all Maerklin companies distributors and authorized dealers in the world.

Please let us know in case your problems could meanwhile have been solved by our recommendation. Otherwise your letter will be answered in chronological order. We regret that the today?s situation does not allow an immediate response. We, of course, will make every endeavour to convince you of a good and quick service as soon as possible.

Thanking you for your understanding and wishing you still lots of pleasure with the preparations, planning and the realization of your Maerklin layout we remain

Yours sincerely

Gebr. M?rklin & Cie. GmbH
Customer Service
D 73037 G?ppingen
Holzheimer Stra?e 8


Keurig; zo hoort het. Als er een achterstand is kan je dit beter communiceren aan de persoon die mailt dan niet te reageren. Roco doet het zo, M?rklin doet het zo. Stukken beter dan diegenen die nooit reageren...


Zelf ook een meeltje naar m?rklin gestuurd (nl)
??n Dag later al antwoord.